Strategic Quality Planning
Video


Strategic Planning



Video: Strategic Quality Planning

Description: Warren explains Strategic Quality Planning, Quality Goals, Total Quality Control, Total Quality Management, the Quality Council and Quality Steering Committee. The theories of Quality Leaders Kaoru Ishikawa, Steven Covey, Philip Crosby, W. Edwards Deming, Walter Shewhart, and Armand Feigenbaum are contrasted. Includes practical application of the affinity diagram, matrix diagram, prioritization diagram, activity network diagram, PERT, and critical path method.



Posted: 2016-02-01
Format: Mp4
Duration: 09:30
Tags: Kaoru Ishikawa, Steven Covey, Philip Crosby, W. Edwards Deming, Walter Shewhart, and Armand Feigenbaum


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